Albi Thomas
Email-ID: albi@rajagiri.edu
Dr. Albi Thomas | LinkedIn
Dr. Albi Thomas holds a Ph.D. in Management from Amrita School of Business, Amrita Vishwa Vidyapeetham, Coimbatore. She has published in Scopus- and ABDC-indexed journals, including the Journal of Health Organization and Management, the International Journal of Healthcare Management, the International Journal of Pharmaceutical and Healthcare Marketing, the Journal of Indian Business Research, and Sustainability.Her scholarly work examines sustainable transformation in healthcare organizations, quality and safety systems, humanitarian healthcare delivery, and service operations resilience. She engages in research that informs managerial decision-making and supports the development of sustainable, technology-enabled, and patient-centric healthcare systems. Her teaching experience includes service operations management, global health systems, clinical research, and pharmaceutical management.
Educational Qualification
- Ph.D in Management – Amrita School of Business, Amrita Vishwa Vidyapeetham, Coimbatore
- MBA (Healthcare Management) – Manipal Institute of Management, Manipal Academy of Higher Education, Manipal
- BBA – Mahatma Gandhi University, Kottayam
Work Experience (Research /Teaching)
- Assistant Professor - Symbiosis Institute of Health Sciences, Symbiosis International University, Pune
- Assistant Professor - Directorate of Online Education, Manipal Academy of Higher Education, Manipal
Area of Interest (Research /Teaching)
- Service Operations Management
- Research Methodology
- Healthcare Management
Journal Publication
- Thomas, A., Suresh, M. (2025). Factors influencing the enhancement of the new iron triangle in healthcare organisations. Journal of Health Organization and Management. https://doi.org/10.1108/JHOM-05-2024-0196 [Scopus Q2/ ABDC ‘B’]
- Thomas, A., & Suresh, M. (2025). Development of a sustainability assessment framework for hospitals using multi-grade fuzzy. International Journal of Business Information Systems, 50(1), 113-135. https://doi.org/10.1504/IJBIS.2025.148501 [Scopus Q2/ ABDC ‘C’]
- Thomas, A., Ma, S., Rehman, A.U. Innovative Approach to Identify the Readiness Factors to Realize Green Ergonomics in Sustainable Service Organizations. Sustainability 2024, 16, 6160. https://doi.org/10.3390/su16146160 [Scopus Q1]
- Thomas, A., & Suresh, M. (2024). Barriers affecting the green transformation process in healthcare organizations. International Journal of Healthcare Management, 17(2), 245- 260. https://doi.org/10.1080/20479700.2023.2177612 [Scopus Q1/ ABDC ‘C’]
- Thomas, A., & Suresh, M. (2024). Factors influencing the organisational homeostasis in healthcare organisations. Journal of Health Organization and Management. https://doi.org/10.1108/JHOM-11-2023-0344 [Scopus Q2/ ABDC ‘B’]
- Thomas, A., & Suresh, M. (2024). Readiness for green transformation process in healthcare organizations. Journal of Indian Business Research, 16(1), https://doi.org/10.1108/JIBR-05-2023-0162 [Scopus Q2/ ABDC ‘C’] 171-199.
- Thomas, A., & Suresh, M. (2024). Readiness of lean sustainability in healthcare organizations. International Journal of Pharmaceutical and Healthcare Marketing, 18(1), 1- 26. https://doi.org/10.1108/IJPHM-07-2022-0064 [Scopus Q2/ ABDC ‘C’]
- Reghu, G., Thomas, A., & Suresh, M. (2024). Readiness assessment framework of blockchain adoption: a case of automotive industry. International Journal of Process Management and Benchmarking, 17(3), https://doi.org/10.1504/IJPMB.2024.138814 [Scopus Q3] 279-298.
- Thomas, A., & Suresh, M. (2023). Readiness for agile-sustainability in health-care organizations. International Journal of Quality and Service Sciences, 15(2), 148-167. https://doi.org/10.1108/IJQSS-06-2022-0056 [Scopus Q1/ ABDC ‘B’]
- Thomas, A., Suresh, M., & Shah, B. (2023). Factors impacting humanitarian operations in healthcare during life-threatening pandemics. International Journal of Healthcare Management, 16(4), 481-495. https://doi.org/10.1080/20479700.2022.2115249 [Scopus Q1/ ABDC ‘C’]
- Thomas, A., & Suresh, M. (2023). Green-workforce agility in healthcare organizations. International Journal of Healthcare Management, https://doi.org/10.1080/20479700.2023.2238155 [Scopus Q1/ ABDC ‘C’]
- Thomas, A., Ma, S., Rehman, A. U., & Muthuswamy, S. (2023). Ergoecology Factors Influencing Healthy and Sustainable Workplace in Healthcare Organisation. Sustainability, 15(20), 14669. https://doi.org/10.3390/su152014669 [Scopus Q1]
- Thomas, A., & Suresh, M. (2023). Readiness for agility adaptability and alignment in healthcare organizations. IISE Transactions on Healthcare Systems Engineering, 13(2), 161-174. https://doi.org/10.1080/24725579.2022.2144966 [Scopus Q2]
- Thomas, A., & Suresh, M. (2023). Readiness assessment for change in primary healthcare due to COVID-19 pandemic. International Journal of Services and Operations Management, 45(4), 552-568. https://doi.org/10.1504/IJSOM.2023.132859 [Scopus Q3]
- Thomas, A., & Suresh, M. (2022). Readiness for sustainable-resilience in healthcare organisations during Covid-19 era. International Journal of Organizational Analysis, 31(1), 91-123. https://doi.org/10.1108/IJOA-09-2021-2960 [Scopus Q1/ ABDC ‘B’]
- Thomas, A., & Suresh, M. (2022). Assessment of COVID-19 prevention and protection measures in hospitals. Cleaner Engineering and Technology, 7, 100440. https://doi.org/10.1016/j.clet.2022.100440 [Scopus Q1]
- Thomas, A., Ma, S., Ur Rehman, A., & Usmani, Y. S. (2022, December). Green operation strategies in healthcare for enhanced quality of life. In Healthcare (Vol. 11, No. 1, p. 37). MDPI. https://doi.org/10.3390/healthcare11010037 [Scopus Q2]
Conference Proceedings & Book Chapters
- Thomas, A., Suresh, M., Kumaraswamy, S. (2025). Green Transformational Leadership Characteristics in Healthcare Organizations. In: Kaiser, M.S., Xie, J., Rathore, V.S. (eds) Intelligent Strategies for ICT. ICTCS 2024. Lecture Notes in Networks and Systems, vol 1319. Springer, Singapore. https://doi.org/10.1007/978-981-96-4145-1_6
- Thomas, A., & Suresh, M. (2024, August). COVID-19 effects on caregivers in hospital operations from the literature arena. In AIP Conference Proceedings (Vol. 2937, No. 1, p. 020008). AIP Publishing LLC.
- Thomas, A., & Suresh, M. (2023). Ergonomics in healthcare: A literature review. In Proceedings of the 2nd Indian International Conference on Industrial Engineering and Operations Management (pp. 236-247).
- M. R, A., Sudarshan R, S., Thomas, A., & Suresh (2023). Supply Chain Integration in Marketing: A Literature Review. 13th Annual International Conference on Industrial Engineering and Operations Management (pp. 1237-1247). https://doi.org/10.46254/AN13.20230364
Paper Presentation
- 17 Years of Healthcare System Transformation: A Bibliometric Analysis, International Conference on Empowering Future “Business Transformation and Innovation Through Digital And Sustainable Practices” ICEF 2025, (February 7-8, 2025), Jaipuria School of Business, Ghaziabad.
- AI Paradigm: Impact on Healthcare Costs, International Conference on Multidisciplinary Approaches to SDGs & International Partners’ Meet 2024, (12 January 2024), Rajagiri Business School, Kochi.
- M. R, A., Sudarshan R, S., Thomas, A., & Suresh (2023). Supply Chain Integration in Marketing: A Literature Review. 13th Annual International Conference on Industrial Engineering and Operations Management. Manila, Philippines.
- The Phoenix: Death and Resurrection – Lives of subaltern daily wage women workers in patriarchal society amidst COVID-19, PAN-IIM WRC, IIM Kozhikode, (December 2021).
- Sustainability in Healthcare: Constraints and Future Research Directions, 2nd International Conference on Functional Materials, Manufacturing and Performances (ICFMMP-2021), Lovely Professional University, Punjab
Workshops / Training Attended
- Workshop on “Advancing Equity and Inclusion: A Pathway to Achieving SDGs for Healthier Future Generations” (11-12 April 2025) organized by Faculty of Medical and Health Sciences, Symbiosis International (Deemed University), Pune
- Workshop on “Structural Equation Modelling using Smart PLS-4” (3-5 March 2025) at Symbiosis International University, Pune
- One Day Workshop Outcome-Based Education (OBE) attainment (26 February 2025), by AICTE and NBA consultant, organized by Symbiosis Institute of Health Sciences, Symbiosis International University, Pune
- Workshop on “Refocussing on Healthcare Through Technological Empowerment and Innovation” (31 January – 1 February 2025) jointly organized by Symbiosis Institute of Health Sciences, Pune & Academy of Hospital Administration, Noida
- Workshop on "ICMR National Ethical Guidelines 2017 & NDCTR 2019" (18 February 2025) jointly organized by Symbiosis College of Nursing & Symbiosis Teaching Learning Resource Centre, Pune
- Workshop on "National Conference of the Indian Association of Respiratory Care (IARC), RESCARE'24" (5-6 October 2024) jointly organized by Symbiosis Institute of Health Sciences & Symbiosis Teaching Learning Resource Centre, Pune
Awards And Achievements
- Awarded Ph.D University Scholarship by Amrita Vishwa Vidyapeetham.
- Listed among the “Most Productive Authors – 2023” in the ASB Research Newsletter, Amrita Vishwa Vidyapeetham.
Administrative Roles
- Member secretary – Healthcare Innovation and Entrepreneurship Cell, Symbiosis Institute of Health Sciences, Pune
- Shadow Faculty Member, Board of Studies, Symbiosis Institute of Health Sciences, Pune.
- Program Manager & Travel and Escort Committee Lead, India–UK HealthTech Accelerator Programme (2025), organized by the British High Commission in India; facilitated by Symbiosis International University, Pune.
Other Details
- Peer Reviewer - Discover Sustainability [Scopus Q1]
- Peer Reviewer -BMC Public Health [Scopus Q1]
- Peer Reviewer -Journal of Work-Applied Management [Scopus Q1]